+977 980 10 88 318 info@trek2himalayas.com

Frequently Asked Questions

Is our company registered with any Government authorities and legal ?

DJ’s Tourism Services Pvt. Ltd. is the corporate and legal name registered in the Government of Nepal. We are registered with the Office of the Company Registrar having Regd No: 84793/2068/2069, Nepal Rastra Bank ( Central Bank of Nepal) to accept foreign currency and authorised from the Ministry of Culture, Tourism and Civil Aviation as tour and trek operator. We are affiliated with various organizations of Tourism industry in Nepal such as Trekking Agencies Association of Nepal ( TAAN), Gorkha Tourism, Nepal Mountaineering Association ( NMA), Village Tourism Promotion Forum (VITOF). Trek2himalayas.com is our product and brand for trek / tour.

What are the services we provide ?

Under Trek2himalayas.com, we have trek programs in the Himalayas of Nepal.  We focus our Trek / tour programs for the Team Building, Leadership Development, Corporate Celebrations and life changing experiences.

We have tour programs in the cities of Kathmandu, Chitwan, Pokhara, Nagarkot etc for those who does not want to trek for many days or afraid of hiking in Nepal.

We, have introduced very exciting tour program in the Nepal Himalayas which is Heli Tour/ Trek. In this tour we take you to the Himalayas by helicopter in few hours, or trek luxuriously in the Himalayas using heli flight. This will be the most exciting means to enjoy the grandeur of the Himalayas.

How reliable is the company for operation of tour / trek and payment of money  ?

We have required amount of deposit and bank guarantee as per the regulation of Government of Nepal to compensate incase if your trip goes in vain ( it must be through the valid complaints with related proof to satisfy the company and government authority) . We, are committed to avoid such situation of dissatisfaction of our services and have not faced any such problems so far in our last decades long experiences . You can rely on and be confident for your payment and services we provide. We believe in ethics and trying to be the most ethical in the industry.So, we set our motto : Your SAFETY, great value SERVICE and complete SATISFACTION.

How are the Guides and other Staffs ?

We employ only trained and experienced guides from Nepal Academy of Tourism and Hospitality Management . Guides are equipped with sound knowledge of  culture, lifestyle, history, mountains and trekking / tour. They are capable to evaluate the weather condition and decide wisely for your safety and enjoyable trip. They are highly professional, helpful and friendly. They are insured as per the regulations of the Government of Nepal for the medical and life.

Are we experienced enough to operate adventure trips in the Himalayas safely ?

Yes, we are operating adventure trips in the Himalayas for more than decade in different capacities. We are experienced in the Himalayas for the trek and climbing trip operations. With our ethical and expert advice the successful trek and climb completion with happy ending is very high.

Booking, Payment and Refunds Policies

Please read our Terms and Conditions for complete information on the booking, responsibilities, cancellations, amendments and other related issues.

What does the Trek in the Himalayas mean ?

Trek is to walk / hike  for multiple days against hiking of few hours. Trek requires to walk 4-6 hours each day and walk for 2 -3 days minimum to few weeks. During the Trek you will stay mostly in the lodges or guest houses and in the tented camps occasionally . Your personal gear and stuff are carried by yourself or porters and you will be far away from city and civilization for some time.

How many hours / KMs do we walk each day ?

When you ask your Guide or locals how far is your next town or destination, you will hear 20 minutes or 2 hours instead of 5 Km or 300 metre. The hiking hours each day is different and generally based on the destination we are covering. In practical we walk 5 -7 hours each day. The day starts with breakfast in the lodge at around 7.00 Am in the morning.

We walk some 3-4 hours and stop for lunch. There are tea shops for lunch or take pack lunch sometime. After lunch we walk another 2-3 hours and finish the day.

There are many tea shops where you can rest and drink your Lemon Ginger Tea / coffee / water  or Cola.

When we are in the High Passes in the Himalayas, the walking distance is long and takes lot of time due to high altitude. In such case, we may have to walk more than 10 -12 hours a day.

What is the Best Season to Trek in the Himalayas ?

The most popular season for Trek in the Himalayas including Nepal is Autumn from Mid September till November end or first week of December. The sky is fairly clear so you can enjoy the view of Himalayas for the whole day, no rain or very little rain during this season. After December, the high himalayas starts to get snow and hard to pass the higher passes and extremely cold.

The next good season to trek in the Himalayas is Spring from March through May. The days are long and bit hot in the lower hilly region but the view of Himalayas is superb. In the higher altitudes, the jungle of rhododendron blooms in April, which really decorates the Himalayas.

You can trek in the winter Season ( December – February )  in the lower Himalayas ( mid – hill region ) to experience the life of rural Nepal. The sky can be cloudy and the chances to see the Himalayas is low. There are some places in the Indian Himalayas that can be done in Winter only. If you are well prepared you can do some trek in higher altitudes.

Summer months of June through August is hard to trek in the Himalayas but one of the best season to enjoy the greenery and nature in Nepal. This is the rainy season in Nepal and you can see numbers of waterfalls, green everywhere, plants etc in this season. It may get clouds and the view of Himalayas can not be seen like in Autumn or Spring.

What is the Temperature in Kathmandu and in the Himalayas during the year  ?

Nepal is very diverse in weather due to the variation of altitude and hard to predict in the Himalayas.  Kathmandu’s temperature round the year is fair from maximum of 32 – 34 Degree Celsius in summer and about 1 to -2 Degree Celsius in the winter.

As we go higher the temperature decreases. Here is the temperature of Kathmandu Valley for the year round and Everest Base Camp for your reference.

Average Temperature of Kathmandu in Degree Celsius

Temp/Months Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Maximum 19 20 25 30 30 32 32 29 27 23 23 20
Minimum 1 4 8 11 16 20 21 20 18 15 4 2

 

Average and estimated temperature in Everest Base Camp in Degree Celsius:

Temp/Months Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Average – 20 – 20 – 14 – 8 – 6 – 4 – 2 – 1 -5 – 8 – 10 – 16

 

Do we need any preparation or walking exercise in our home before we join any Trekking in the HImalayas ?

Always physical fitness helps you to comfort your walking and trek in the Himalayas. Specially for longer treks in the Himalayas, regular exercise in your home will definitely help to face challenges of trek.

Trek in the Himalayas is somehow different than what you practise back in your home for physical fitness. The trail is more rough in the mountains with rough rocks, rivers, ups and downs , and in the high altitude you need psychological strength rather than physical. You will find it difficult for the first or second days trek, and after few days, you will get used with the trail and can balance yourself to walk easily and comfortably. Most of our Trek Itineraries are prepared with good care so you can acclimatize and get used to walking in couple of days time.

Does the trek require permits ?

The government of Nepal and other authorities change the rules quite often. For, now, yes, you need to obtain TIMS ( Trekkers Information Management System ) and National Parks conservation permits. Beside these permits, some trekking area are restricted by the Government of Nepal to trek so special permits should be acquired and government royalty should be paid separately. Liaison officer designated by the Government of Nepal will accompany to monitor and evaluate trek itinerary in such cases.

What are the clothings or equipment for the Trekking / Climbing  that we need to prepare ?

You must be well equipped to trek in the Himalayas since it requires walking in the mountain for multiple days in cold weather and high altitude. Specially very good and comfortable walking/trekking boot, warm clothes are prerequisites of the good trekking. Here are the list of basic  clothings / equipment for the Trekking.

Head / Hand Gear

  • Warm woolen hat for winter and high altitude trekking
  • Sun hat for the daytime walking
  • Muffler or Bandana or Neck gaiter
  • Good Sunglass
  • Fleece glove and windproof gloves depending upon the altitude and season.

Footwear

  • Warm woolen socks ( 3-5 pairs depends upon the altitude and season of trekking )
  • Light liner socks some pairs
  • Very comfortable, waterproof trekking boot ( The lower mid hill trek can be done with simple boot as well )
  • Sport Sandal ( or hiking / trekking sandal recommended to be used in the camp  )

Clothing

  • Light and short – sleeved shirts few to wear during walking
  • Fleece jacket and thermal liner
  • Down jacket ( In winter and for Base Camp Treks, -15 to – 30 Degree celsius is recommended)
  • Waterproof / windproof jacket
  • Lightweight pants ( 2 pairs ) and Shorts – based on duration of Trek can be more pisces
  • Heavy pants ( or Insulated synthetic pant – 1 or 2 pairs )
  • Other clothing items as per your liking and requirements.

Note: For climbing and expedition you must have very standard clothings which must be for – 40 / 50 Degree celsius

Other various Accessories

  • Headlamp and extra batteries
  • Good adjustable walking poles
  • Water bottle ( 1 – 2 Litres )
  • Sunscreen / Lip Screen
  • Handwarmers
  • Sunglass with UV protection
  • Medical kit
  • Camera and enough batteries
  • Other clothings, accessories are as per your requirements.

The above list is quite for the Trekking to the Base Camps of the mountains. For the Climbing, you have to prepare for some -25 Degree Celsius to – 40 Degree Celsius.

Can we rent these items from Kathmandu ?

Yes, you can rent most of the Trekking and climbing gears in Kathmandu.The cost depends  upon quality of equipments. You may find buying the gear also cheap in Nepal than in your country ( must look for branded only for quality equipments) . Please check with us before you finalize your equipment and gears if you want to hire or buy in Nepal.

What sorts of  accommodation facilities are available during the Trek / Climb / Tour?

Kathmandu / Pokhara / Chitwan :

Accommodation is nice and beautiful. We choose 3 / 4 star accommodation for the Gold Plan and 5 star luxury Hotels as far as available for Platinum Service Plan. Sometime your expectations should be kept under certain level regarding facilities and services in these hotels.

Trekking and Climbing:

The trek route offers good and comfortable accommodation in the lodges. You can have comfortable cosy private room in most of the guest houses, lodges with bathroom attached in your room or outside the room in the corridor. You can get warm water shower in the lodges with extra payment.

Manasalu has basic accommodation in teahouses / lodges. Tea houses are recently built and in the process of development in regards to facility and services.

If you plan to trek in other remote areas we have to arrange our own tented camps. We transport tents and set up kitchen to prepare meal and tent to sleep.


How and what types of meal is served during the Trek / Tour ?

Tea House or Lodge Trek:

The local restaurants / tea shops / lodges / guest houses have the menu to choose your meal. The choice is quite large and you can find many variety of foods such as Rice, Curry, Dal ( bean / lentil soup ) which is commonly named as DAL BHAT , Noodles ( fried or soup ), Egg items, Momo ( dumpling ), Potato items ( boiled, fried ) other western meals such as Pasta, Pizza, Spaghetti etc. We recommend you to choose non oily meal during the trek. If we are in the remote area and camp in the Tent then our professional  cook prepare all delicious food to serve you.

Tented or Camping Trek:

Our professional cook prepare the choices of meal during the camping trek. All the required kitchen and cooking utensils are carried by caravan of porters, yaks or mules. Professional cook trek with us all the time and prepare delicious meal for us three times a day.

During  Luxury City Tour

You will get varieties of meals in the restaurants in the cities like Kathmandu, Pokhara and Chitwan.

How do we get clean and safe drinking water ?

You must be very careful for the drinking water during the trekking. If you have your own purifying equipments / pills / drops  then you can buy boiled water and then use your purifying tools. Otherwhile in many region, you can buy the bottle of drinking water and it is recommended to buy safe and pure drinking water for few days after your arrival to avoid any difficulties.

What is the transfer / transport service like ?

We use our transport service according to our service plan. Tourist Coach / Private normal van are used for Gold Service Plan. Flight services are used wherever possible for the Platinum service category.

What does Platinum and Gold Service Plan mean ? What are the differences ?

We have categorized our services to give you options to enjoy your holiday as per your interest and budget. The terms refers as below :

Platinum Service Plan :

The deluxe and luxury package that we offer is in this category.

  • Services provided under this category is very personal and private
  • Luxury hotel accommodations as far as possible in the cities and during the trek as well are provided
  • We used AC car and flight as far as practicable
  • Guide will be more professionals than for other services
  • High standard meal with good choices are offered for this category
  • You will be taken excellent and personal care
  • High end and deluxe service on offer

Gold Service Plan :

Standard Private service and below features are in this plan;

  • All services will be personal for you or your group only
  • 3 – 4 star standard hotels to be used in the cities for accommodations and normal standard hotel/lodges during the trek.
  • Non Ac Car or Tourist luxury coach will be used for transfers
  • Meals during the trek is provided with limited choices
  • Professional guide is on your service
  • Personal care will be taken
  • The service is of good standard

What is the qualification of Guides, Porters ? Are they Insured ? How many Kilograms can a Porter carry ?

Our guides are experienced, trained, friendly and eager to serve you in a professional way. They are insured for medical and life according to regulations of government of Nepal.

A Porter generally carries 20 to 30 Kg. In the higher altitude we decrease the load to 15 -20 Kg per porter. Don’t be embarrassed or encouraged while you see professional porters in the mountain who carries 80 – 100 kgs for their tough livelihood. Not the case for our porters.

What are included in the Trek / Tour Package and do we need any extra money that we need for the Trekking ? Can we use Credit Cards ?

The list of services included are in the individual Itinerary page. The trekking are in full board so your breakfast, lunch and dinner are included with three times tea or coffee along with meal. You need to spend for any extra meal you want to consume, water, other sorts of drinks ( soft or hard ), hot shower, laundry water and others as stated in the Itinerary page.

The amount of money you need is based on your consumption of drinks and extra meals. The cost of one litre of water in the Higher altitudes like Everest Base Camp is about NRS 300 ( approx 3 USD ) and a bottle of Beer ( 650  ml. ) is about Nrs 700 ( USD 7 – 8 ). 1 Litre water in Kathmandu costs Nrs 20 – 25 ( 40 Cents ) and Beer costs Nrs 250 ( USD 3.20 ). So, you can see the difference of costs in Kathmandu and Everest Base Camp.

Can we exchange our currency in the mountain / during the trek ?

Actually it is not possible to change the foreign currency anywhere in Nepal. Only few Hotels may exchange the currency but the conversation rate is low in the mountain. So, you need to carry enough Nepalese currency before you start the Trek.

Can we charge our battery or other digital items during the Trek ?

In Everest, Annapurna and Langtang Region you can charge your battery and digital items. The service is available in other parts of the Trek as well but not very regular. You have to pay for the service approximately Nrs 100 – 400 per hour or full charging.

 

What is Altitude sickness ? AMS,HAPE and HACE ?

We have the perception that the level of oxygen in higher altitude is low. It is not the level of oxygen but air pressure decrease as we ascends higher up from the sea level. Due to the low pressure of air, our lungs find it hard to get enough oxygen.

Our body is magically built with a power to adjust to any level of oxygen or air pressure. So, with slow climb, more time spent in the new environment automatically adjust to our body.

When our body can not adjust with new environment the we suffer from Acute Mountain Sickness ( AMS ) or its serious forms High Altitude Pulmonary Oedema ( HAPE ) and High Altitude Cerebral Oedema ( HACE ).  Please read the link for more information on the issue :

( http://www.thebmc.co.uk/uiaa-mountain-medicine-advice-sheets)

AMS is the beginning stage of the sickness and happen at the height of about 2500 to 3000 m. from sea level.

Typical symptoms of AMS are :

  • Headache
  • Sleep disorders
  • Loss of appetite
  • Listlessness ( Very high listlessness consider HAPE )
  • Peripheral Oedema
  • Severe Heart palpitation
  • Nausea and Vomiting

One or more symptoms can be missing during AMS. More serious condition leads to HAPE and HACE.

Basic Symptoms for HAPE,

  • Dyspnoea in light workload and progressing even in rest ( High breathing rate  >30 / min )
  • Rapid decrease in performance
  • Cough
  • High pulse rate
  • Chest tightness
  • Bubbling breath, cyanosis and bloody/foamy expectoration in severe cases
  • Mild fever

Typical symptoms of HACE,

  • Severe headache without response to usual painkillers
  • Nausea and vomiting
  • Dizziness
  • Ataxia  ( The loss of full control of bodily movement )
  • Vertigo
  • Altered consciousness, confusion or hallucinations

                      ( Irrational behaviour may indicate an early stage ! )

  • Final stage: coma and death by respiratory paralysis

You must report any symptoms to your Trek leader, Guide immediately and they are taken as altitude related until proven otherwise. You must be very careful with AMS which is a serious medical condition can quickly lead to HACE or HAPE which are life threatening emergencies.

Typical altitudes at risk:

  1.   AMS above 2500 m. from sea level
  2.  HAPE above 3000 m.
  3.  HACE above 4000 m.

Typical time frame for symptoms

  • AMS: >4 hrs and <24 hrs after ascent to new altitude
  • HAPE (& HACE): >24 hrs

How to trek safely ? What are the preconditions of Health ?

Himalayas and Trek in the high altitude is never a joke and easy thing. Our guide have knowledge of AMS and other altitude related sickness and you are requested to report immediate when you feel uneasy and find any symptom. We can follow Gold Standard to avoid altitude sickness which is conservative ascent ( 300 – 500 m. a day above 3000 m. from sea level ), consume and drink lots of liquid and water, intake of energy and early recognition of symptoms and management of potential medical problems before and during the trip.

In case  of any problem how rescue is done ? How should we be insured ?

Mountains are difficult. Despite our care and attention we may come across critical medical condition. Descend about 500 to 1000 m. will help to decrease the sickness. If severe and serious, our Guide may refer and recommend emergency Helicopter rescue as far as possible. The cost of the rescue flight in the Himalayas depends on the time taken, weather condition, distance of service etc.

We recommend you to have Insurance policy to cover sufficiently for the Rescue and Evacuation in the Himalayas. Insurance coverage of about USD 10,000 is recommended.

We brought our previous trekkers safely back !! Few trekkers could not complete the designed trek and had to turn around ( very minimal cases ) but life at no risk till date.

We, thus say TREK2HIMALAYAS.COM – Safely with us !

 

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